Half Frame Computer Glasses Frame Women Diamond Glasses Frames Men Women Optical Flat Mirror Clear Prescription Lens 3 blue / United States – Cinily Eyewear
Half Frame Computer Glasses Frame Women Diamond Glasses Frames Men Women Optical Flat Mirror Clear Prescription Lens 3 blue / United States
Customer Reviews
4-Month Nightmare: Lost Order, Zero Support – AVOID This Trap! 🚨
I'm writing this to warn everyone about my absolutely terrible online shopping experience. I ordered glasses more than 4 MONTHS ago and I have still not received my order. It's genuinely the worst customer service I have ever witnessed. I've tried everything to get a refund, but they claim you can only get one if the order is returned, which is impossible since the order is lost in the mail. I even sent in a request to have the order remade, and after being told it would take two business days to hear back, it's now been almost two weeks with no response. Every attempt to contact them, whether by phone or email, just leads to auto-generated responses or a live chat bot that offers very limited options and doesn't answer order-specific inquiries. I felt compelled to share my story and engage with customer service one last time to see if any real person actually exists.
Customer: I'm calling about order number 12345. It's been over four months, and I still haven't received my glasses. CS Rep: I understand this is frustrating. I apologize for the significant delay and lack of resolution. Could you please confirm your order number again? Customer: It's 12345. I've tried to get a refund, but I keep getting told I can't unless it's returned, even though it's lost! I also requested a remake two weeks ago and haven't heard anything. CS Rep: Thank you. I see the notes on your account. It appears your original order was marked as lost in transit. I am very sorry for the confusion regarding the refund process and the unaddressed remake request. Let me look into this immediately. Customer: So, what's the solution? I've waited long enough. Are you going to send me new glasses right away, or am I finally getting a full refund? I need a real answer this time. CS Rep: I completely understand your urgency. I can process a full refund for the lost order right now, or we can expedite a remake with a new tracking number sent to you within 24 hours. Which would you prefer?
The reason I left this review on the website is to hopefully prevent others from falling into the same trap.
Redemption! After a Glasses Nightmare, Cinily.net Delivered Perfection! ✨
I used to dread long hours staring at my screen, but ever since I found these incredible glasses, my eyes feel so much better, and I even feel more confident! They've truly transformed my work and leisure time. Seriously, if you're ready to experience unparalleled comfort and a touch of elegance that turns heads, you have to discover the difference these Diamond Half Frame Computer Glasses can make. Click the link below to see for yourself! I'm still reeling from my last online glasses purchase. I ordered over 4 months ago and never received my order! 😤 They claimed I could only get a refund if it was returned, which is impossible since it was lost in the mail. My request for a remake was ignored for almost two weeks, and every attempt to contact them resulted in frustrating auto-generated responses or unhelpful bots. It was genuinely the worst customer service I've ever witnessed. I felt completely ripped off and unheard 😭.
After that nightmare, I was really hesitant to try another online store for my glasses. But I desperately needed a new pair, and I couldn't face the hassle of traditional optical shops again. I decided to give cinily.net a shot, hoping for a different experience 🤔. I even saw a review that said, "This was a replacement for a previous order. The problem with the original order was my mistake and they sent me a new pair at no cost. I would give them ten stars if I could!" That gave me some hope.
And what a difference it was! My experience with cinily.net has been absolutely fantastic ✨. From browsing their user-friendly website to the quick delivery, everything was seamless. Their product quality is excellent, and finding prescription glasses online at such reasonable prices was a pleasant surprise. Unlike my previous ordeal, their customer service was responsive and helpful, making me feel valued as a customer. I received my glasses promptly, and they were perfect. I'm so relieved to have found a reliable place for my eyewear needs! 😃
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