Rimless Prescription Glasses Frame for Men Myopia Optical Eyeglasses Frames Male Alloy Rectangle Spectacles Frame Brand 88226 Silver – Cinily Eyewear
Rimless Prescription Glasses Frame for Men Myopia Optical Eyeglasses Frames Male Alloy Rectangle Spectacles Frame Brand 88226 Silver
Customer Reviews
Customer Service Nightmare: Bots, No Help, and Unchangeable Orders! 😤
Let me tell you, my online shopping experience with this company was absolutely terrible, and I hope sharing it serves as a warning. I ordered sunglasses and immediately realized I forgot to add polarized lenses. This simple oversight turned into a nightmare trying to change just one detail, proving their customer service is the worst ever! I tried live chat with a bot, called a number, and pushed every possible option to get a human, but it was all bots telling me to go online, even though there's no way to edit an order there. I even emailed them, and they shipped my order faster than anyone could get back to me. It's as if they're quick to make a sale but completely unwilling to help with a simple change. I truly wished I could talk to a real person. That's why I felt compelled to reach out to customer service and share my frustration.
Customer: Hello, I'm extremely frustrated. I placed an order for sunglasses, but I need to change it to polarized lenses. I've tried the chat, I've called, and I keep hitting dead ends with bots. My order is shipping out, but no one has helped me with this simple change! CS Rep: I apologize for the difficulty you've experienced trying to modify your order and reach a human representative. I understand how frustrating it must be to feel unheard, especially when trying to make a small but important change like adding polarized lenses. Let me see what I can do. Can I please get your order number? Customer: It's [Order Number]. The problem is, it already shipped! It's ridiculous that I couldn't get through to anyone before it was too late. It feels like you're quick to sell but not to help. CS Rep: I completely understand your concern about the timing. Unfortunately, once an order moves to the shipping phase, modifications become very challenging due to automation. While I can't guarantee a direct change, what I can do is initiate a return process for the current order once it arrives, and then help you place a new order for the polarized sunglasses, possibly with a discount for the inconvenience. Customer: So, I just have to wait for the wrong pair, send them back, and then reorder? That's not a solution; that's just more waiting because your system made it impossible to get help initially.
The reason I left this review on the website is to hopefully prevent others from falling into the same trap of frustratingly absent customer support.
After a Customer Service Nightmare, Cinily.net Was a Dream Come True! 💖
After countless compliments and an undeniable boost in my daily confidence, I can't help but share the secret to my refined look. If you're seeking that perfect blend of sophisticated style, unparalleled comfort, and robust durability in your eyewear, then you absolutely need to discover these Men's Rimless Prescription Glasses. They've genuinely transformed how I see the world and how the world sees me, making me feel sharper and more put-together than ever before. Intrigued by an eyewear experience that truly stands out? Click the link below to explore the difference for yourself. My last online shopping experience was an absolute nightmare! 😤 I ordered sunglasses from another company, quickly realized I forgot polarized lenses, and tried desperately to change my order. But their 'customer service' was a joke – endless bots, no human help, and my order shipped before anyone could respond to my email! It felt like they were only quick to sell, not to help with a simple change. I was so frustrated and disappointed. 😭
After that terrible ordeal, I was hesitant to order glasses online again. But I really needed a new pair and decided to give cinily.net a try, hoping for a more personal and efficient experience. I was looking for a company that genuinely values its customers. 🤔
And I'm so glad I did! My experience with cinily.net was completely different. As another satisfied customer put it: "Good experience, didn't take too long to receive granted they are prescription sunglasses. They are very helpful and a good price." ✨ This perfectly reflects my feelings. From browsing their vast selection of frames, including stunning rimless prescription glasses, to the smooth ordering process, everything was excellent. The quality of my new glasses is fantastic, and the price was incredibly reasonable. More importantly, their customer service actually felt human and responsive, which was a huge relief! I finally found a place that combines great products with true customer care. Highly recommend! 😃
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